Delivery

• If your order is damaged, delayed, or partially received, we will dispatch a new package or issue a full refund. For partial orders, you will only be charged for the items received, with the remaining balance refunded.
• Average shipping time via EMS is 1-4 weeks. Delivery may take up to 30 days due to postal disruptions from weather or natural disasters.
• If your package is held, delayed, or returned, please inform us at support@emedstrip.com, and we will resolve the issue promptly.
• For any questions or queries regarding your order, contact us at support@emedstrip.com.

Return & Refund

• We will reship or refund any lost orders if contacted within 8 weeks of the ship date. No reshipments or refunds after 8 weeks.

• We will replace undelivered orders if:
  • An additional 7 days have passed since the standard delivery time.
  • The shipping address provided is correct.

• For incorrect addresses, you will be charged for the replacement. If the original order is returned, we will process a refund, which may take time due to unpaid return postage.

Help

• Give us a shout if you have any other questions and/or concerns.
• Email: support@emedstrip.com
• Phone: +91 94090 29202