Frequently Questions
We will reship or refund any lost order provided we are contacted within 8 weeks from the ship date. No reshipment or refunds will be accepted if reported to us after 8 weeks.
We are happy to replace any order that has not been delivered under the following conditions:
- An additional 7 days have elapsed in addition to the standard delivery time since the ship date.
- The shipping address provided to us is correct.
If you have provided an incorrect address, you will be charged for the replacement order. When/if the original order is returned to us, we will contact you with the refund details. The refund may take some months as the “return” postage has not been paid.
eMedstrip.com combines quality, affordability, and exceptional customer service. Our commitment to providing high-quality medications at minimal prices and our dedication to customer satisfaction make us a trusted choice for your pharmaceutical needs.